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Starting 2024 as we mean to go on

January 24, 2024

We are thrilled to announce that we have won the Gold Trusted Service Award from Feefo for delivering exceptional customer service. This award recognises our dedicated team who is committed to delivering outstanding service to our clients.

Feefo is an independent review site which allows customers to comment on their experience of dealing with us for their insurance needs. As this award is a result of your feedback, it really means a lot to us. It reflects the trust and satisfaction that you, our clients have in the products and service we provide.

Hannah Muir, Head of Bishop Skinner Marine said:

“At Bishop Skinner Marine our main goal is to deliver the best service and products to our valued clients. I’m very proud of my team to have achieved the Gold Trusted Service Award and I would like to thank all of our clients who took the time to leave a review. Your feedback really helps us to understand what you expect of us, and motivates us to continue to work hard on your behalf. We’re committed to continue delivering the highest quality of service in 2024 and beyond.”

Here are just some of the reviews that helped us achieve this award:

“I have been with Bishop Skinner for a number of years and always find them efficient, friendly, competitively priced and knowledgeable. I had a claim some years ago and they were able to recommend an immediate course of action including interim repairs before efficiently walking me through every stage of quite extensive remedial works. They coordinated quotes and supervised works and settled swiftly.”

“A first-class company offering first-class service. The epitome of efficiency and no fuss service.”

“My representative handled my somewhat unique situation professionally and expeditiously. He was knowledgeable and communicated in a timely manner. I am thoroughly satisfied and would highly recommend Bishop Skinner.”

“Very diligent service finding the right insurance product for my needs. Reliable, good communications, friendly and professional. It's no wonder this is one of the best marine insurance companies.”

“It was so good to be able to speak and email with a human being who was interested in what I wanted/needed, was able to provide sound advice, who responded to my requirements and who, so far as I could see, provided me with very good value. Well done and thank you!”

Gold Trusted Service Award 2024