What To Do In The Case Of A Medical Emergency
Telephone CEGA Emergency 24 Hour Service - 44 (0)1243 621525 immediately but in any event within 48 hours of any serious accident or illness abroad requiring in-patient hospitalisation, extended treatment or alteration to travel arrangements.

Have the following information available:
1.The evidence of insurance number (shown in the Schedule).
2.The telephone number from which you are calling.
3.The name and telephone number of the doctor and hospital attending the ill / injured insured person.

Failure to consult with CEGA and to act in accordance with their instructions could prejudice your claim.

For Other Claims
Notice must be given under all Sections, other than Section 6 Legal Expenses, to the adjusters;

ONE Claims Ltd, 1-4 Limes Court, Hoddesdon, Hertfordshire, EN11 8EP, T: 01992 708708, F: 01992 450717. as soon as possible, or in the event of a claim under Section 2 Cancellation and Curtailment, immediate notice must be given of any occurrence which may give rise to a claim.

If possible the Schedule should be sent when notifying a claim as this will expedite prompt handling of the claim.