1.  ABOUT BISHOP SKINNER MARINE
Bishop Skinner Marine is a trading name of Stuart Alexander Ltd., an independent Insurance Broker offering a wide range of general insurance products from leading Insurers in the marketplace. For some types of Insurance we have an exclusive arrangement with a single underwriter, who we have selected as offering good value in terms of cover, service and premium. Full details of such arrangements will be provided by us, before you commit to purchase any product we offer you.

2. WHO REGULATES US?
Stuart Alexander Ltd of Fountain House, 130 Fenchurch Street , London EC3M 5DJ is authorised and regulated by the Financial Services Authority. Our FSA register number is 304279. Our permitted business is general insurance. You can check this on the FSA's register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234 .

3. WHAT TO DO IF YOU HAVE A COMPLAINT
We recognise the importance of service and set ourselves high standards but should you wish to register a complaint please contact us:

….in writing Write to the Compliance Officer, Stuart Alexander Ltd., Fountain House,130 Fenchurch Street , London EC3M 5DJ

….by phone Telephone 020 7338 0111

If you cannot settle your complaint with us you may be entitled to refer it to the Financial Ombudsman Service.

4. ARE WE COVERED BY THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim without any upper limit.